Vocational Courses
Click on any Course below to see full details
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Accredited Distance Learning Courses
This series of accredited distance learning programmes, provides an opportunity to acquire a nationally recognised award through flexible learning. Study can take place at home or at work. Students can enrol at any time, and receive full tutor support throughout their course.
Using high quality specially prepared learning materials these programmes provide a comprehensive introduction to the chosen subject and can lead on to higher level qualifications.
For details of course content ring 08000-75-8000
General Information about courses, assessment and tutor support can be found in the
section 'Further Information'.
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To develop essential skills for a variety of retail occupations
Anyone considering or starting out in a retail industry environment
Company Information
Customer Service
Checkout
Health & Safety
Merchandising
Legislation
Security
Stock Control
Team Building
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£125
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To develop an understanding of the supervisor’s role and the skills for success
Anyone entering or preparing to enter a supervisory role
The role of the supervisor in the management of others
Effective Time Management
Recruitment and Selection of Staff
Supervising a Section or Department
Effective Communication
Basic Finance for the Supervisor
Analysing Training needs of Staff
Personal Development
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Price:
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£125
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To develop a thorough understanding of general Health & Safety legislation and compliance
Anyone requiring a working knowledge of general health & safety issues
Introduction to Safety Compliance
Health & Safety at Work Act 1974
Management of Health & Safety at Work Regulations
Risk Assessment
Manual Handling Operations Regulations 1992
Health and Safety Regulations 1992
Provision and Use of Work Equipment Regulations (PUWER)
Personal Protective Equipment Regulations
Workplace (Health Safety and Welfare) Regulations
Fire Safety
First Aid. An introduction
Accident Reporting
Health & Safety Training. Covers all training needs
Lifting Operations and Lifting Regulations
Electricity at Work
Hazardous Substances |
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£125
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To develop an understanding of how to care for internal and external customer
Anyone working in a customer facing environment
Understanding why Customer Service is Necessary:
Preparing for Customers
Welcoming the Customer
Caring for Your Customers Needs
Improving Customer Service Skills
Resolving Customer Complaints
Internal and External Customers |
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£125
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To develop essential knowledge of healthy eating issues and food hygiene
Anyone involved with food preparation, catering or care sector
Healthy Eating
Vitamins and Minerals
Specific Healthy Eating Issues
Food Hygiene
Full synopsis available on request
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Price:
Award:
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£125
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